FAQ

Serving Families Throughout Charlotte

  • General

    • Are you available for after-hours emergency services?
      Yes! We offer on-call weekend, evening, and holiday emergency services.
    • Do you offer Priority Response Times?
      Yes, we do. Give us a call (704) 327-0659 or contact us online.
    • How quickly can someone be out to perform repairs?
      We are excellent at responding to the overwhelming majority of non-emergency calls within 24-48 hours.
    • Do you use subcontractors? Who will be performing the work?
      Every technician that comes to your place of business is a vetted Carolina Voltage employee. While some larger projects may necessitate the need for subcontractors, there will always be CV team members at every job we do.
    • Are you insured?
      Yes, we are fully insured, licensed, bonded, and available in the majority of vendor credentialing systems.
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